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Securitas UK | Electronic Security

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Gloucester, United Kingdom

securitas.uk.com
Security system installer· Fire protection system supplier· Security system supplier

Securitas UK | Electronic Security Reviews | Rating 3.5 out of 5 stars (5 reviews)

Securitas UK | Electronic Security is located in Gloucester, United Kingdom on 76 Kingsholm Rd, Kingsholm. Securitas UK | Electronic Security is rated 3.5 out of 5 in the category security system installer in United Kingdom.

Address

76 Kingsholm Rd, Kingsholm

Phone

+44 8081686486

Open hours

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Glevum Owl

Difficult to describe fully the incompetence of this company (previously AllCooper). System hasn't worked correctly since installation. Three call outs for sensor failures, wrong set up an alarm free zone for the dog whilst we're out (siren kept going off), wrong instructions given to set the alarm, main siren failed due to poor initial fitting, system needed resetting once for reasons not fully explained. Call out charges are very expensive even on the monthly service contract (180.26 for a half hour onsite visit to change sort front door sensor that's not been right since installation). Despite repeated requests, two years after installation we're still awaiting a copy of the service contract T&C's and the promised NSI certificate. Switched to a local contractor who sorted everything in 45 minutes then told us that the system AllCooper / Securitas fitted was intended for commercial premises, not domestic housing. To add insult to injury, Securitas are still trying to invoice us for odd amounts for a contract we cancelled two months ago.

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Greg Griffiths

Not a company I would ever use again. Not that I ever got much of a chance. They just simply never respond, despite repeated phone calls and emails. Guess they just weren't interested.

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Tom Henly

Recently got a new security system installed, the engineers arrived on time, worked all day and were incredibly helpful with any questions we had. They even stayed late to ensure the job was finished to their high standards of work. I would definitely recommend this company.

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charliewadeable

Had a fault with my system recently which required an engineer to come out in the middle of the night. Turned out to be a faulty sounder. It was raining and windy but the guy was really great and sorted the issue out promptly for me thumbs up good company.

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Owain Griffiths

Time wasting. Did not deliver the security installation on time as promised. Delayed the installation by requesting documents to be resent as they had been lost by their staff. Then they said they had sent the wrong documents so we had to go through the process again. This has taken over a month just to get the work scheduled. Not recommended if you are in a rush.

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